We are sorry that the shoes didn't fit you as expected.

You can return your parcel to the following address :

RANGEL logistics / iGUANEYE
Rua Raimundo Durães Magalhães
Zona Industrial da Maia - sector I, Lote 6/9
4475-132 Maia

To qualify for an exchange, please ensure that the shoes have only been worn on a clean and soft surface and are in brand-new condition. Once we receive the shoes, we will promptly send you a new pair.
The shipping of the right size will be on us. In case you want to check your size, please use our size validation tool HERE.

We strongly recommend the use of registered post or other traceable courier services. Please send us a tracking link for your parcel via email so we can track it back to us.